Case

We translated a digital transformation vision into an operational architecture for food logistics

Control center for real-time logistics monitoring

Context

One of the world's top-10 food companies, with a refrigerated supply chain, advancing in a digital transformation program. The challenge was translating the technological vision into an operational logic capable of monitoring, integrating, and providing visibility across four logistics chains.

Approach

  • Analysis of warehouse operations as a critical variable for transport efficiency and logistics flow;
  • Definition of critical performance indicators and cold chain monitoring requirements;
  • Structuring of transport monitoring logic based on geolocation, transit times, and cargo conditions;
  • Redesign of receiving and dispatch processes, organizing the solution across four chains: Commodities, Agro, Primary, and Distribution.

Results

  • Automated monitoring solution implemented across the four logistics chains;
  • Warehouse receiving process mapping, creating the basis for optimization of transport, collection, and delivery;
  • Real-time operation monitoring with fleet geolocation, transit times, and cargo conditions (trailer door opening and temperature);
  • Consolidated management KPIs: cost per km/kg, average time, delays, asset utilization, performance by carrier, and OTIF;
  • Deliverables implemented: mobile GPS app for drivers and centralized monitoring platform.