Case
We structured an Intelligence and Management Center for irrigation management in agribusiness
Context
An agribusiness technology company sought innovation and improvement in technical service to grow with scale and quality. Advances in data, automation, and AI elevated demands for predictability and efficiency.
The project aimed to structure an Intelligence and Management Center to connect commercial, operational, and support areas at national scale.
Approach
- End-to-end process diagnosis, defining roles, governance, and data and communication flows;
- Center structuring with remote monitoring, standardized reports, intelligent routing, and operational dashboards;
- Identification of the necessary tooling for each function.
Results
- 1,400+ farms monitored, covering over 400,000 hectares;
- 10,000+ active plots with specialized technical support;
- 4,000+ connected and monitored equipment;
- 3,000+ consumer units analyzed for measurement and energy efficiency;
- Optimized logistics with intelligent visit routing;
- Standardized and responsive service with improved timelines and customer satisfaction;
- Strengthened data governance with traceability and real-time decision support.